
A City Worth Talking About
Our task was to create a meaningful brochure to highlight the benefits of choosing Edinburgh Airport as a destination worth connecting prospective airlines to. The concept focusses on the benefits of Edinburgh as the key selling point, although the figures show that there are many factors which contribute to making it an airport worth choosing.
Edinburgh is a leading European business centre. It’s one of the world’s most popular tourist destinations. A heady mix of heritage, modernity and character, the city wins accolades across the board, from commerce, residents and travellers alike. It’s one of Europe’s most beautiful cities. And one of its most talked about.
From Paris they come. From London and Lisbon.From Amsterdam, Munich and Zurich. And they each have a story to tell. Of deals clinched. And friends made. Of tries scored and hills climbed. And of how they fell in love with this beautiful city. To Krakow they go. To Cologne, Copenhagen and more. Spreading the word. About the places they know. The people they meet. The city they call home. It’s easy to see why Edinburgh is highly recommended…
“Hi George, a little feedback for your team…
We work in an extremely competitive environment, so effectively conveying the unique attributes and commercial benefits of Edinburgh to the many airlines we meet is vital. Ignite Your Brand were able to get to the nub of why Edinburgh Airport is worth choosing – both through gaining a deep understanding of our business, and aviation in general. The brand workshop led by the team supported the development of themes around our thinking on ’why fly to Edinburgh’. The ultimate output has taken the form of a sophisticated, unique and data rich brochure which has been well received by existing and prospective airline customers alike. Ignite Your Brand worked closely with us throughout the project, consistently delivering quality insight and creative flair at every stage of the process.“
Regards, Hugh
Hugh Aitken, Head of Marketing and Aviation, BAA Edinburgh Airport
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Making travel safer
We were commissioned to help navigate customers to the new Drop Off area at Edinburgh Airport. It had become increasingly more difficult to manage the passenger drop off, safely, with the considerable increase in destinations and flights to and from the airport. Also, the additional protection of the airport following the Glasgow terrorist incident had a hugh impact on the infrastucture. Our main task involved the signing and routing of customers to this new drop off area, as well as the designing the look and feel of ‘Drop Off’ and making sure it made things simpler and clearer for the 250,000 passengers arriving and departing per month.
A huge part of the project involved many drives around the airport and selecting the key spots for signing as well as designing the information to be read from the appropriate distances. All of the existing products had to be taken into consideration and a product hierarchy had to be made clear to avoid clashes. In addition, a customer survey was done at the time to help with the use of language. This had a significant impact on the final solution. The last part of the project included a rationalisation of the current road signage resulting in a reduction of signs, making travel safer and easier. We worked closely with the various departments responsible for this signage to aid implementation.
“‘The concept work that Ignite undertook to help define and integrate our new Drop Off product at Edinburgh Airport proved invaluable to its success. Their experience in this area, and creativity, ensured clear product differentiation across the airport campus and strong customer facing logic. “
Neil Thomson, Capital Projects Director, Edinburgh Airport